Proven Track Record

Log Book

Documented outcomes from prior engagements.

Every piece of work on this page is specific enough that a maritime leader can recognise it and decide whether it is relevant to them.

COMMAND

Two entity sites built · Four credibility categories · Three-stage AEO framework · Infrastructure-level crawler block identified and resolved

A website built to be read by machines, not just visited by people.

A three-stage AEO programme across two entity sites and four credibility categories identified and resolved an infrastructure-level override silently blocking AI crawlers despite correct site-level configuration, producing a digital presence fully readable and recommendable by AI systems at every layer.

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COMMAND

7-table relational database · Row Level Security on every table · AI data scope constrained by design · Two countries · Automatic segmentation at signup

A client engagement infrastructure that enforces data isolation, AI governance, and contact segmentation through architecture alone.

A client portal backed by a 7-table relational database with row-level security on every table, an AI assistant deliberately constrained to answer only from documented client engagement data, and automatic multi-region contact segmentation. Built, connected, and running in production.

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COMPASS

500 staff · 22-vessel harbour fleet · 38 active systems · 9 departments

Thirty-eight systems, nine departments, 500 staff, and an ownership transition in progress.

Eighteen to twenty hours of structured interviews across 13 stakeholders surfaced what the systems could not show: one team member losing 40% of her working week to manual data entry, and the same pattern of invisible reconciliation burden repeating across all nine departments.

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COMPASS

70+ year heritage · Government and defence supply chain · 24-month roadmap · Essential Eight baseline assessed

Seventy years of precision vessel construction for government and defence. With limited formal documentation of its processes.

A structured assessment across 5 stakeholders and 8 operational systems produced 6 prioritised opportunities, a phased 24-month roadmap, and a 90-day action plan with defined success measures, including an Essential Eight cybersecurity baseline aligned to government and defence tender requirements.

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COMMAND

5-month prototype · 85% extraction precision · Unexpected findings in source documents · Global vessel operator platform

Trained reviewers had processed these documents for years. The AI system surfaced critical information that had previously gone undetected.

Built and tested across a five-month prototype period, the system achieved 85% extraction precision on unstructured OEM documents with no standard format, and consistently surfaced critical information that experienced human reviewers had not found in the same source material.

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COMMAND

Ten-year trading history · 80,000+ peak season visitors · Automated international fulfilment · No inventory held · No development team

A seasonal apparel brand trading commercially for ten years. Its digital platform rebuilt from scratch on AI principles.

An AI-generated brand identity, automated print-on-demand fulfilment, and an AI-assisted content pipeline have supported more than ten years of continuous commercial trading and over 80,000 unique visitors in a single peak season, with no inventory held and no development team involved at any point.

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COMPASS

Small team · Over 5,000 CRM contacts · 7 opportunity areas identified · Global charter representation

The highest-return near-term opportunity was already inside the business. It just needed a structured system to work on it.

Seven opportunity areas mapped across a global charter operation with over 5,000 CRM contacts, sequenced into a three-phase adoption plan, with return client re-engagement carrying a 10 to 20 percent dormant lead reactivation potential inside the existing contact base.

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COMPASS

Small team · Multiple organisations · 7 recurring operational themes · 10 strategic goals mapped · Foundational recommendations implemented

A small team managing multiple maritime organisations. Seven recurring operational problems.

Seven recurring operational themes identified consistently across every organisation in a multi-organisation maritime portfolio, addressed through a phased roadmap covering 10 strategic goals across two solution streams: workflow automation and AI-powered support.

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