AI agent development services
Custom assistants, document workflows and business-system integrations, with testing, human review and an agreed plan for ongoing operation.
What can an AI agent do for a marine business?
An agent can retrieve approved information, extract details from documents, or prepare a report drawing on several business systems. We start with the task, the information it needs and the decision a person makes from its output. Access, spending limits, review points and what happens when a step fails are agreed before anything is built.
An agent might retrieve approved information, extract fields from documents or prepare a report using several business systems. The starting point is the task, the information it needs and the decision a person makes from its output.
We agree the workflow and acceptance criteria before building. Access, spending limits, review points and what happens when a step fails are part of that design.
From use case to working workflow
- Workflow and information
- Map the inputs, source systems, expected output and the people who use it.
- Build and integration
- Configure the assistant and its agreed connections, using appropriate account permissions and data boundaries.
- Testing and exceptions
- Test representative cases, measure the agreed quality criteria, and establish review, retry and escalation paths.
- Handover and operation
- Document the workflow, account ownership, operating instructions and the support needed after delivery.
Project examples
Extracting information from vessel documents
For a maritime software business, Southern Sky AI built an extraction workflow for unstructured manufacturer manuals. The published account records five months of prototype testing and 85% extraction precision, followed by handover to the client's development team.
Precision is the reported prototype metric, not a guarantee for another dataset or a claim of autonomous safety assurance.
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A marketing agent for four brands
An assistant that drafts posts, emails and newsletter items from approved sources, with team review before scheduling.
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Client information and AI permissions
An engagement platform connecting client information, controlled AI access and contact segmentation.
Read project accountHow is an AI agent built and handed over?
We choose the first workflow with you, then prototype it against real, permissioned examples and measure the output against agreed criteria. Once it passes acceptance, we confirm access and operating guidance, hand it over, and agree which maintenance and improvements continue under a support agreement.
Choose the first workflow
Agree the problem, approved sources, responsible people and what a useful result looks like.
Prototype against real examples
Evaluate the output and exceptions using suitable, permissioned material before expanding the scope.
Deploy and hand over
Confirm acceptance, access and operating guidance. Agree which maintenance and improvements continue under support.
Keeping the agent operational
A support agreement defines the systems covered, review cadence and change allowance. Platform subscriptions and model usage are identified separately.
- Review failed jobs and changes in model or connector behaviour.
- Maintain source material, permissions and account connections within scope.
- Check output quality against the agreed examples and criteria.
- Prioritise an improvement backlog with the person responsible for the workflow.
Shoreside business workflows
Maritime work can involve technical documents, supplier information and records moving between vessels and offices. Projects are scoped around business information and human review. Safety-critical vessel control and navigation engineering require a separately qualified delivery team.
Questions about AI agents and deployment
Can an agent work with our existing software?
We review the software, available integrations, permissions and provider terms before committing to a connection. Some workflows need an API, an approved connector or a change to the process.
Where do marketing agents fit?
Studio leads briefs centred on content, campaigns and publishing. Systems contributes integration and control work where needed, with one responsible project lead.
Can an agent act without approval?
The project specifies permitted actions and approval points. Commercial, privacy and reputational consequences inform which actions require a person to review them.
What happens when the model is wrong?
Testing measures the agreed quality criteria. The workflow needs exception handling, review and escalation appropriate to the consequences of an error.
Who owns the workflow after handover?
The proposal records ownership, access, platform licences and the documentation provided. A future change of supplier or platform can then be planned from those records.
Discuss an agent or workflow
Kristina leads the conversation about your business, priorities and scope.